The Effect of Internet Experience on Consumer Expectations of Responsiveness and Control in Offline Services Marketing Interactions

Research output: Contribution to journal › Article › peer-review

Original language	American English
Journal	Proceedings of the 33rd Annual Hawaii International Conference on System Sciences
State	Published - Jan 2000

Disciplines

@article{34dcc299c2b3416cae596ca6726cd5cc,

title = "The Effect of Internet Experience on Consumer Expectations of Responsiveness and Control in Offline Services Marketing Interactions",

author = "Alwitt, \{Linda F.\} and Hamer, \{Lawrence O.\}",

year = "2000",

month = jan,

language = "American English",

journal = "Proceedings of the 33rd Annual Hawaii International Conference on System Sciences",

}

TY - JOUR

T1 - The Effect of Internet Experience on Consumer Expectations of Responsiveness and Control in Offline Services Marketing Interactions

AU - Alwitt, Linda F.

AU - Hamer, Lawrence O.

PY - 2000/1

Y1 - 2000/1

M3 - Article

JO - Proceedings of the 33rd Annual Hawaii International Conference on System Sciences

JF - Proceedings of the 33rd Annual Hawaii International Conference on System Sciences

ER -