@article{ad1225b4699346dfb5b2a10b60532884,
title = "The development of quality managers in the hospitality industry: Do employee development programs make cents?",
keywords = "Employee development, Employee job satisfaction, Human resources practices, Organizational commitment, Turnover",
author = "Costen, \{Wanda M.\} and Johanson, \{Misty M.\} and Poisson, \{Donetta K.\}",
year = "2010",
month = may,
doi = "10.1080/15332840903383814",
language = "English",
volume = "9",
pages = "131--141",
journal = "Journal of Human Resources in Hospitality and Tourism",
issn = "1533-2845",
number = "2",
}