Six Sigma Strategies in the Global Hospitality

Ivana Zilic

Six Sigma Strategies in the Global Hospitality

Ivana Zilic

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Croatian hotel business is attributed out of one million possibilities, 40.580 defects, errors, wrong activities in the production of service with defects. This article presents analysis of results based on seven criteria in conjunction of six Sigma strategy.

Original language	English
Title of host publication	BESI Conference, Salzburg, Austria
State	Published - 2011

Keywords

six sigma
Hospitality
Croatian hospitality
Croatia

Cite this

@inproceedings{c0c9df7afb1c47d8af69bcab87e4f560,

title = "Six Sigma Strategies in the Global Hospitality",

abstract = "Croatian hotel business is attributed out of one million possibilities, 40.580 defects, errors, wrong activities in the production of service with defects. This article presents analysis of results based on seven criteria in conjunction of six Sigma strategy.",

keywords = "six sigma, Hospitality, Croatian hospitality, Croatia",

author = "Ivana Zilic",

year = "2011",

language = "English",

booktitle = "BESI Conference, Salzburg, Austria",

}

TY - GEN

T1 - Six Sigma Strategies in the Global Hospitality

AU - Zilic, Ivana

PY - 2011

Y1 - 2011

N2 - Croatian hotel business is attributed out of one million possibilities, 40.580 defects, errors, wrong activities in the production of service with defects. This article presents analysis of results based on seven criteria in conjunction of six Sigma strategy.

AB - Croatian hotel business is attributed out of one million possibilities, 40.580 defects, errors, wrong activities in the production of service with defects. This article presents analysis of results based on seven criteria in conjunction of six Sigma strategy.

KW - six sigma

KW - Hospitality

KW - Croatian hospitality

KW - Croatia

UR - https://www.croris.hr/crosbi/publikacija/prilog-skup/728395

UR - https://www.conferences-besi.com/wp-content/uploads/pdf-files/archives/programJuly2011Posted.pdf

M3 - Conference contribution

BT - BESI Conference, Salzburg, Austria

ER -

Six Sigma Strategies in the Global Hospitality

Abstract

Keywords

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Cite this