Scheduling policies to minimize abandonment costs in infomercial call centers

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@article{41b63342669343f58a1f366109be062a,

title = "Scheduling policies to minimize abandonment costs in infomercial call centers",

author = "Sina Ansari and Laurens Debo and Iravani, \{Seyed M.R.\}",

year = "2025",

month = may,

day = "4",

doi = "10.1080/24725854.2024.2331583",

language = "Undefined/Unknown",

journal = "IISE Transactions",

issn = "2472-5854",

}

TY - JOUR

T1 - Scheduling policies to minimize abandonment costs in infomercial call centers

AU - Ansari, Sina

AU - Debo, Laurens

AU - Iravani, Seyed M.R.

PY - 2025/5/4

Y1 - 2025/5/4

UR - https://doi.org/10.1080/24725854.2024.2331583

U2 - 10.1080/24725854.2024.2331583

DO - 10.1080/24725854.2024.2331583

M3 - Article

SN - 2472-5854

JO - IISE Transactions

JF - IISE Transactions

ER -