Competitive advantages of service quality in hospitality, tourism, and leisure services

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	English
Title of host publication	Service Quality Management in Hospitality, Tourism, and Leisure
Publisher	Taylor and Francis
Pages	111-122
Number of pages	12
ISBN (Electronic)	9780203047965
ISBN (Print)	0789007266, 9780789007261
State	Published - Jan 11 2013

ASJC Scopus Subject Areas

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