A reconceptualization of the emotional labor construct: On the development of an integrated theory of perceived emotional dissonance and emotional labor

Robert S. Rubin; Vicki M. Tardino; Daus S. Catherine; Munz C. David

A reconceptualization of the emotional labor construct: On the development of an integrated theory of perceived emotional dissonance and emotional labor

Robert S. Rubin
, Vicki M. Tardino
, Daus S. Catherine
, Munz C. David

Driehaus College of Business and Kellstadt Graduate School of Business

DePaul University
Southern Illinois University - Edwardsville
Saint Louis University

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	American English
Title of host publication	Emotions in organizational behavior
State	Published - 2005

Disciplines

Human Resources Management
Industrial and Organizational Psychology
Organizational Behavior and Theory

Cite this

@inbook{3a0ee941255a4fdd92872977ea41a6c6,

title = "A reconceptualization of the emotional labor construct: On the development of an integrated theory of perceived emotional dissonance and emotional labor",

author = "Rubin, \{Robert S.\} and Tardino, \{Vicki M.\} and Catherine, \{Daus S.\} and David, \{Munz C.\}",

year = "2005",

language = "American English",

booktitle = "Emotions in organizational behavior",

}